Ajax Casino

Get C$20 free play on your first deposit at Ajax Casino in Ontario.

Free Play Credits

Ajax Casino Special Promo Code Offers

How Bonuses Work at Ajax Casino

At Ajax Casino in Ontario, we operate within the Great Canadian Entertainment and Great Canadian Rewards system. Bonuses here do not rely on classic promo code fields. Instead, rewards activate automatically when you meet the required conditions - registration, qualifying deposits, or taking part in scheduled promos.

New members depositing at least C$20 receive C$20 in free play. These credits remain active for 30 days from the date of addition. This welcome bonus applies to slot machines and table games, both at the property and via connected digital channels.

Weekly offers follow a consistent schedule. On Mondays, we return 10% of net slot losses, capped at C$50 per player. Wednesdays feature a reload bonus - a 50% match on deposits up to C$100, usually credited within 24 hours. Throughout the weekend, we run jackpot draws with prizes up to C$5,000, with entries accumulating through active play from Friday to Sunday.

We also celebrate birthdays and membership anniversaries with special rewards. Rewards members receive C$10 in free play or a 20% dining discount, depending on the offer on file. These perks rely on your profile data and appear automatically. To stay eligible, you need an active membership and at least one completed gaming session in the 90 days after the bonus is issued.

Registration Steps

Creating an account involves two stages: online profile setup followed by in-person verification at Ajax Casino. Digital registration begins on the Great Canadian Entertainment platform, requiring your full legal name, date of birth, Ontario residential address, and contact details.

The basic process is as follows:

  1. Visit the Great Canadian Entertainment site and select Ajax Casino from the available destinations.
  2. Hit the registration button and type your legal name exactly as on your government ID.
  3. Enter your date of birth so we can confirm you are at least 19 years old.
  4. Add a valid Ontario address with postal code.
  5. Provide a working email and create a password with at least eight characters, including upper and lower case letters and numbers.
  6. Accept the terms of service and responsible gaming policies.
  7. Open the email we send and complete verification by clicking the link within 24 hours.

Once the online part is complete, you visit our property to finish identity checks. At the Rewards desk, our staff review your government-issued photo ID - for example a driver’s licence or passport - and match it with your profile. After that, your account is fully active for deposits, bonus qualification and tier progression.

Within My Account, you can manage contact preferences, set deposit limits, and enable session reminders. Changes to core personal information require customer service desk approval and may necessitate re-verification.

Deposit Methods and Requirements

All play and payments run in Canadian dollars. You can fund your account with cash, debit or credit cards at the casino cage, as well as at self-service kiosks. Minimum deposit amounts depend on the promotion: usually C$20 for the welcome package and C$100 for reload deals. High-roller promotions are linked to larger deposits of C$1,000 or more in a single transaction.

Deposit MethodMinimum AmountProcessing TimeBonus Eligibility
CashC$20InstantAll promotions
Debit CardC$20InstantAll promotions
Credit CardC$20InstantExcludes high-roller
Bank TransferC$1001-3 business daysReload and jackpot

Deposits made at the cage are added to your balance right away and can be viewed through your Great Canadian Rewards card or the mobile app. Self-service kiosks placed around the gaming floor accept cash and cards, then issue a printed receipt with a transaction code. Always present your Rewards card or membership number so any connected bonus can be applied correctly.

Each type of bonus has its own wagering rules. The C$20 welcome free play must be used within 30 days on eligible slot and table games. Monday cashback is credited as real money, without extra playthrough requirements, so it can be withdrawn once it lands on your balance. For reload bonuses, you need to wager three times the bonus amount before those funds become withdrawable.

Please note that Reward Points are not earned on bets made with Slot Play credits. Slot Play credits expire 30 days after being awarded to a Member Account, unless otherwise stated.

In our high-limit sections, bets can reach up to C$500 per wager, with dedicated tables for blackjack, baccarat, and roulette. Players who use high-roller deposit bonuses also benefit from increased point accumulation in these areas - 1 point per C$10 on table games instead of the usual 1 point per C$20.

Great Canadian Rewards Tiers

Our rewards program is structured around four levels: Bronze, Silver, Gold, and Platinum, available across all 12 destinations in Ontario. Every new member starts at Bronze as soon as registration is complete. From there, points are earned at a base rate of 1 point per C$10 on slots or 1 point per C$20 on table games.

Tier progression is as follows:

  1. Bronze - 0 to 999 points a year, access to standard promotions and birthday offers.
  2. Silver - 1,000 to 4,999 points a year, 5% bonus on point earnings, priority service and monthly member-only promos.
  3. Gold - 5,000 to 14,999 points a year, 10% extra points, valet parking where available, VIP event invitations and faster withdrawals.
  4. Platinum - 15,000+ points a year, 15% point boost, a dedicated account manager, highest priority in jackpot draws and preferred dining reservations.

Points stay valid for 12 months from when they are earned. If a member has no recorded casino gaming activity for six consecutive calendar months, the account will be deemed inactive and points will expire. To hold a tier, you need to reach its annual threshold, and we review statuses quarterly. If totals slip below the minimum during a review window, a downgrade can happen. Bonus points from ongoing promotions count for tier qualification, but complimentary points tied to specific events do not.

You can redeem points for free play, dining vouchers, hotel stays at Great Canadian properties, or merchandise. Currently, 100 points equal C$1 in free play or C$0.75 in dining credit. Redemptions are available through the mobile app or at our rewards desks, where most requests are processed within a few minutes.

Great Canadian Rewards Program

Ajax Casino operates under the Great Canadian Rewards loyalty system with four membership tiers from Bronze to Platinum. Members earn 1 point per C$10 spent on slots or C$20 on table games. Weekly promotions include 10% Monday cashback up to C$50 and 50% Wednesday reload bonuses on deposits up to C$100.

The casino offers weekend jackpot draws with prizes up to C$5,000, though some larger promotional events may feature higher prize amounts. Birthday and anniversary bonuses provide C$10 free play or 20% dining discounts. High-limit gaming allows bets up to C$500 per wager. Points can be redeemed for free play, meals, or special events at the Ontario location.

Weekly Promotion Calendar

Our weekly calendar is built around recurring events, each tuned to different play styles. Monday cashback runs from 12:00 AM to 11:59 PM Eastern and tracks net slot losses. Overnight, our system calculates 10% of eligible losses, up to C$50, and credits the amount by around 6:00 AM on Tuesday.

On Wednesdays, the reload bonus is more hands-on. You make a deposit between C$20 and C$100 at the cage or at a kiosk and present your Rewards card. We then apply a 50% match, which appears within about an hour as a separate bonus line in your balance. The same three-times wagering rule applies before withdrawal.

From Friday at 6:00 PM until Sunday at 11:59 PM, weekend jackpot draws are in effect. For every C$50 wagered on any machine or table, one entry is added to your linked Rewards account. Entries are tracked automatically. Winners are contacted by email and SMS by 10:00 AM Monday, and prizes between C$500 and C$5,000 are credited either as free play or direct deposits, depending on your chosen option.

Several promotions are linked to national occasions, such as Canadian medal performances in major international competitions. In those cases, we may put up to C$10,000 in total slot play into the promo. To join these, members need to opt in via the app or at the rewards desk and must have made at least one deposit in the previous 30 days.

High-Roller Deposit Matching

For players choosing higher stakes, our high-roller offer rewards single deposits of C$1,000 or more with a 100% match up to C$3,000. This is handled directly at the casino cage. Once the deposit is confirmed, our staff manually attach the bonus, with processing usually completed in about 15 minutes and a confirmation email sent out.

To activate it, the flow is:

  1. Visit the casino cage with at least C$1,000 in cash, debit access or bank transfer confirmation.
  2. Present your Rewards card and let our cashier know you want the high-roller promotion.
  3. Finalize the deposit and keep the printed receipt with the transaction code and bonus note.
  4. Wait for the bonus to hit your account, normally within 15 minutes.
  5. Move into the high-limit areas, where wagers of up to C$500 per bet are available.
  6. Play through the bonus amount three times on eligible games to convert it into withdrawable funds.

These high-roller bonuses come with stricter rules. You have 60 days to complete a three-times wagering requirement, and each game type contributes differently. Slots count 100% of every bet, blackjack and baccarat 20%, roulette 10%. Video poker and specialty titles are excluded from the playthrough calculation.

If you request a withdrawal before meeting these conditions, the bonus and any winnings tied to it are forfeited. You can follow your remaining playthrough, game contributions and deadlines in the Bonus Status section of the mobile app.

Mobile App and Account Management

The Great Canadian mobile app is the main digital companion for your Ajax Casino account. It runs on iOS and Android, using your existing login details, with the option to enable fingerprint or facial recognition for faster access.

Inside the app, you see your current balance at a glance, split into cash, bonus funds and pending withdrawals. There is a promotion calendar with upcoming offers, eligibility notes and opt-in buttons where required. A tier tracker shows your progress toward Silver, Gold or Platinum with clear visual markers. The transaction history lets you filter deposits, withdrawals, bonus credits and point redemptions.

You can also convert points into free play or dining credits directly from your phone, with the app displaying conversion rates and available amounts. Digital vouchers generate QR codes that can be scanned at machines or restaurant terminals, so there is no need to print anything.

Another useful tool in the app is Find a Game. It maps the casino floor, highlights machines or tables that match your preferences, and provides directions to them. Filters include game type, minimum bet and current availability, which helps especially during busy evenings when you want a particular limit or area.

Support Channels

Support for Ajax Casino and Great Canadian Rewards is available both on-site and remotely. At the property, our rewards desk is open daily from 10:00 AM to 2:00 AM Eastern. The team there handles account questions, bonus issues and most technical concerns. Off-peak, the wait is usually just a few minutes, while on weekend nights it can stretch closer to 20 minutes.

Phone support connects you to the central Great Canadian Entertainment line. From there, calls are routed based on the topic. Common requests like account verification, deposit checks or tier status updates are normally resolved in under 10 minutes. More complex matters are escalated and answered within about 48 hours.

Email is available through the general Great Canadian contact address for less urgent issues. Responses are typically sent within 24 hours. To help us speed things up, include your Rewards card number, registered email and a clear description of what happened. Screenshots and transaction receipts are especially helpful in disputes over bonus credits or point totals.

The same patterns show up in most support cases. If a bonus has not arrived, we first confirm the deposit met the minimum and that your Rewards card or number was used properly, then check the receipt. For missing points, we compare your app transaction history with our records; any session older than 48 hours usually needs a short email outlining the date, time and type of play. With tier questions, we always refer back to your annual point totals and the quarterly review schedule, and then apply any required adjustment within five business days.