Great Canadian Rewards program
Everyone joins our Great Canadian Rewards program automatically at the Club level after sign-up. From the very first wager, points start to build: C$10 bet on slots or C$20 on table games equals 1 point. Points remain valid as long as there is at least some activity within a 12 month period.
There are four status levels - Club, Preferred, Premium and Summit. As the tier grows, so does the point conversion value and the quality of offers we send. Progress depends on the annual total of points, with higher-tier members potentially receiving priority service and invitations to select events.
| Tier Level | Points Required | Conversion Rate | Additional Benefits |
|---|---|---|---|
| Club | 0 - 499 | Standard | Basic rewards access |
| Preferred | 500 - 2,499 | Enhanced | Monthly bonus offers |
| Premium | 2,500 - 14,999 | Premium | Priority support access |
| Summit | 15,000+ | Maximum | Exclusive event invitations |
Points can be exchanged for free play credits, discounts on dining at participating partners or branded merchandise. The Rewards section in the account dashboard shows current balances and redemption choices.
For the best experience with the loyalty program, we recommend keeping your contact details up to date and regularly checking the bonuses and offers section in your account dashboard.
The Great Canadian Rewards program is available across 12 locations in Ontario, including Casino Ajax, Pickering Casino Resort, Shorelines Casinos and Elements Casinos, so your points and tier status travel with you across all participating venues.
Weekly promotions
On Mondays we provide 10% cashback on net losses, up to $50, based on play between 12:00 AM and 11:59 PM Eastern. The amount is added automatically by Tuesday morning, no need to contact support.
Midweek, on Wednesdays, we run reload bonuses with a 50% match on deposits up to $100. The minimum reload is C$20, and activation through the Promotions page should be confirmed before depositing. Bonus funds are normally visible in the account within about 15 minutes.
From Friday to Sunday we host weekend jackpot draws with prize pools that can reach $5,000. A total of at least C$50 in wagers during the promo period is required to qualify for entry. Winners may receive an email and an internal message, and prizes may arrive as free play funds or cash, depending on the specific draw rules.
Birthday and anniversary bonuses
During your birthday month we add either C$10 in free play or 20% off at selected dining locations. The perk is tied to verified account details and activates without an extra request. Anniversary bonuses depend on the overall account activity from the date of registration - longer and more active play may mean higher-value offers.
There is no separate opt-in for these perks. The only thing we ask is to keep contact details current. Email notifications generally go out around seven days before the bonus window opens.
High roller program
For larger deposits, starting from $1,000, we provide a 100% match up to a total of $3,000. It is better to reach out to customer support in advance so the team can attach the correct bonus to the transaction. The match applies to one qualifying deposit, not a group of smaller payments.
After joining this segment, high-limit versions of games become available, with maximum bets up to $500 per spin or hand on selected titles. They are easy to spot in the lobby through dedicated filters, and bet limits are displayed clearly before the game starts.
Players who consistently deposit at higher levels may also receive a dedicated account manager. That person helps with choosing bonuses, suggesting suitable games and speeding up withdrawal reviews where possible. Contact is usually through direct email or a scheduled phone conversation.


